Public AI Chatbots
Customer-facing chat that deflects routine questions and hands off to a human at the right moment.
Web
Slack
WhatsApp
Handoff
Most support volume is repetitive. A well-built public chatbot answers those questions instantly, on-brand and on-script, then escalates cleanly to your team when a conversation needs a human.
What you get
- On-brand answers grounded in your help center and policies
- Clean human handoff with full conversation context
- Deploy to web, Slack, and WhatsApp from one system
- Guardrails that keep the bot on-script and out of trouble
Frequently asked questions
- How do you stop it from making things up?
- The bot only answers from approved sources and falls back to a handoff when it isn't confident. We tune guardrails to your tolerance for risk.
- Can it escalate to a human?
- Yes — it routes to your existing inbox, live chat, or ticketing tool with the full conversation attached so nothing is repeated.